The Strategy Boutique
Impact by Design
Co‑creating sustainable systems and solutions where communities need them most.
When systems and programs need to be created or break down, people feel it first. We partner with communities and not‑for‑profits to design and build impactful programs and organisational systems, uncover root causes, design practical solutions, and support delivery that makes impact- by design. Organisational development at heart, but customised to fit your context
Service duplication, unclear roles, funding timelines, and complex needs can create gaps that no one organisation can close alone. Impact by Design brings people, data, and purpose together to create solutions that work in the real world. Whether you're creating change within a community, organisation or region, we work with you to design and build your impact!
We turn complexity into clear, actionable designs —
built with the people they serve.
When the System is missing or broken...
Who You Are
You are a Community organisation, alliance, or government partner who wants evidence‑based, co‑designed impact — not a report that gathers dust.
Our Ideal partner profiles:
-
Not‑for‑profits leading multi‑program initiatives
-
Government or regional bodies coordinating services
-
Community‑controlled organisations shaping culturally safe models
-
Cross‑sector partnerships seeking clarity and shared outcomes
Getting Started
No matter where your organisation is starting from, strong transformation begins with a shared understanding.
The Impact Brief Template gives you a structured, easy-to-use canvas to collect insights, identify gaps, and clarify priorities — before making big decisions or starting a new project.
You don’t need the whole answer before you begin. You just need a place to start.
This is that place.
How We Show Up?
Principals and Approach
-
Community‑first and culturally safe
-
Evidence‑based and plain‑English
-
Strengths‑focused, trauma‑aware
-
Practical tools over jargon
-
Shared ownership and transparency
“I’ve led from the C‑suite and at the community table. Real change happens when we design with people, not for them.” — Jess, Founder, The Strategy Boutique
Impact Options
Can't find what you're looking for? Reach out and discuss a custom consulting package.
Past Project Examples
Regional Partnership Governance
Challenge: Multiple agencies, unclear decision‑making.
What we did: Partner mapping, governance redesign, shared measures.
Result: Faster decisions, reduced duplication, stronger outcomes.
Inclusive Workplace Transformation
Challenge: Low cultural safety and trust.
What we did: DEI roadmap, policy uplift, leader capability.
Result: Improved engagement and safer reporting pathways.
Community Service Redesign
Challenge: Fragmented intake and long wait times.
What we did: Co‑design workshops, service blueprint, pilot.
Result: Streamlined access and measurable impact within 6 months.
FAQs
Q: What size projects do you take on?
From focused reviews to multi‑partner redesigns. We right‑size the approach to your context. Our Company has a network of affiliate consultants that are able to join our team for projects that are bigger than our day to day capacity. This way we are able to offer projects at scale.
Q: Do you work nationally?
A:Yes — with hybrid delivery and on‑Country engagement where appropriate.
Q: Can you help us set up a new entity or program?
A:Yes. We support governance design, role mapping, and establishment planning, amongst other start up design and implementation elements.
Q: How do you ensure cultural safety?
A:We engage community early, embed guidance in decision‑making, and co‑design. TSB has access to a cultural advisory group that issued to guide and provide direction in areas of Cultural importance and adaptation.
Q: What does success look like?
A: Clear roles, functioning services, shared measures, and people experiencing better outcomes.
